Open Letter to support@alienware.com
Re: Your Alienware purchase is almost complete
Please cancel this order without any further solicitation. The following points are for your consideration:
- You need to explain in detail why Alienware portables are far superior to Dell (parent company) alternatives. Alienware is great for gamers but filmmakers and musicians need at least one or two paragraphs of acknowledgment on the web site. Where’s the Alienware podcast or downloadable video that really explains the Alienware difference?
- You need to revisit why my perception concluded that Alienware shipping was over $100 (the last straw) and Dell had a $19 alternative.
- We finally went with a Dell Inspiron 6400—$500 less than the m5550. Please make every effort to reduce this decision to the absurd with metrics on the order of magnitudes.
This entry was posted on Thursday, December 7th, 2006 at 10:34 am and is filed under Digital Media Production, Hardware Stuff, root. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
One Response to “Open Letter to support@alienware.com”
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the rasx() context » Blog Archive » “Helping Dolphins Fly” and Other IT Items Says:
March 17th, 2008 at 10:00 am[...] machine is overheating and / or developing cracks in the frame for no apparent reason.” Wow. I almost bought into Alienware back when I decided to go for Dell, the parent [...]